At Airoco, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, purchase our products, or use our services.
1. Information We Collect
- Personal Information: When you make a purchase, create an account, or contact us, we may collect personal information such as your name, email address, phone number, billing and shipping addresses, and payment information.
- Usage Data: We collect information about how you interact with our website, including your IP address, browser type, device information, pages visited, and the duration of your visit.
- Cookies: Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us understand your preferences and provide personalized content.
2. How We Use Your Information
- To Process Orders: We use your personal information to process and fulfill your orders, including shipping and handling returns.
- To Communicate: We may use your contact information to send you updates, promotional offers, and other communications related to our products and services.
- To Improve Our Services: We analyze usage data to improve our website, products, and services. This helps us better understand customer needs and preferences.
- For Security: We use your information to protect against fraud and unauthorized access to our systems.
3. Sharing Your Information
- Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products. These providers are obligated to keep your information secure and confidential.
- Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena or similar legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such changes.
4. Your Choices and Rights
- Access and Update: You have the right to access and update your personal information at any time by logging into your account or contacting us directly.
- Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in our emails or contacting us.
- Cookies: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
5. Data Security
We take the security of your personal information seriously. We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Children’s Privacy
Our products and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: info@airoco.ca
By using our website or purchasing our products, you agree to the terms of this Privacy Policy.